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Job Number (our reference)
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5593IPSP
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Position Title
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Trust Officer
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Location
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Ipswich
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Hours
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Full-time
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Start/Finish Date
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ASAP
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Essential Skills
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Your
exceptional communication and administration skills will ensure your success
in the role as you:
- Provide efficient
and effective service in an administrative setting, including the ability
to plan, organise and prioritise your work
effectively and efficiently to achieve required outputs and meet required
deadlines.
- Communicate
effectively, using both verbal and non verbal communication skills to deal
with a broad range of clients.
- Acquire knowledge of
legislation, practices and procedures.
- Use computer
software programs such as Microsoft Word and Excel and be able to quickly
learn new computer based programs.
- Work
effectively with others in a team and independently.
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Duties
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Your days will be busy and
varied as you:
- Administer client
files in accordance with the established policies and procedures.
- Interview clients
face to face for the purpose of obtaining or providing information or
seeking or receiving instructions.
- Communicate with
clients and families, professional persons and external agencies via the
phone, at face to face meetings and in written correspondence such as
notes and records including the use of form letters, drafting letters and
scheduling appointments.
- Use the Client
Information Management System (CIMS) to input and extract data.
- Prepare basic
budgets, Statements of Account and Instruct Statements of Advice for
clients.
- Receipting and
making payments for clients.
- Provide
administrative services as directed by your manager, such as photocopying,
faxing, mail collection and delivery, filing.
- Undertake reception
and cashiering duties and attend to client enquiries.
- Work within
established government guidelines, procedures and legislation applicable
to our work.
- Follow office policy
to ensure an equitable, healthy and safe work environment free from
discrimination where client confidentiality is respected.
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Salary Range
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AO2 Award
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Contact Details
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HEAD OFFICE
For further information
pertaining to this role, please contact Robin
on 07 3812 2920 or email your application to Robin@topoffice.com.au
Ø
Register On-Line
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E-mail
to a friend
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We look forward to hearing from you!
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Queensland owned
business, established 1988 (Preferred Supplier to Queensland Government)
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