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Finalised: This job has been filled.

Permanent Position Description

Head Office: 9 Darling Street (PO Box 607), Ipswich Qld 4305 (Telephone: 07 3812 2920)

Brisbane Office: 4/621 Coronation Drive, Toowong Qld 4066 (Telephone: 07 3870 0288)

 

Job Number (our reference)

5622TWGP

Position Title

Relocations Consultant

Location

Brisbane Northside

Hours

8.30am - 5.00pm (flexible hours, some after hours work at times)

Start Date

To be established

Essential Skills

"You  Will Make A Difference"

This role offers the opportunity to make a lasting impression on the families of our valued Defence Personnel.  This is an excellent opportunity to embark on an exciting long term career in government.  To be a successful Relocation Consultant requires: 

  • Knowledge of Case Management and Support Processes

  • Understanding of professional housing and relocation services

  • Strong Communication Skills both written and interpersonal

  • Ability to establish supportive working relationships Defence Families

  • Ability to interpret and work effectively within Departmental Housing Policies and Procedures

  • Excellent Customer Service Skills

  • General Administration Skills

  • Data Entry

  • Team Work Skills

  • Time Management Skills

  • Good problem solving skills

Duties

Your days will be busy and varied as you balance your administration and client service responsibilities.  Never a dull moment as you:  

  • Provide quality case management and support services relevant to the relocation and housing of Defence Families

  • Offer excellent customer service including effective client complaint management

  • Maintain strong customer relationships

  • Administration support

  • Provide sound advice to the Team Leader to ensure accurate reporting of service provision

  • Operate within Departmental Housing Policies and Procedures

Salary Range

$44 000 + Superannuation

Contact Details

HEAD OFFICE

For further information pertaining to this role, please contact Carmel  on 07 3870 0288 or email your application to carmel@topoffice.com.au

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We look forward to hearing from you!

Queensland owned business, established 1988 (Preferred Supplier to Queensland Government)