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Don't miss this fantastic opportunity to be
considered for a role as a Member Services Officer with a well known Union
Organisation located in Spring Hill.
This fantastic role will offer the right
candidate experience in a fast paced environment, where your exceptional
prioritising skills along with your ability to multi-task will be
essential.
In this role your duties will include but not be
limited to
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Answering member queries via telephone,
email and via written correspondence
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Fast accurate data entry into Stratum Membership
Database System
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Ability to strictly prioritise your workload and
the ability to meet deadlines
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General Administration
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Customer Service
The focus of your role as a Member Service's
Officer will be to answer member queries accurately and quickly whether they
come in verbally or via written correspondence. You will have a very
high level of oral an written communication skills with the ability to compose
and answer member queries in a professional manner regardless of which medium
they come to you.
To be successful in this role you will have to
have the following skills:
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Demonstrated speed and accuracy in typing skills
to a minimum of 60-70 WPM with 98% Accuracy
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Demonstrated speed and accuracy in Data Entry to
a minimum of 13,000KPH with 98% Accuracy
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Strong knowledge with practical demonstration of
Microsoft Office Word, Excel and Power-point
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Knowledge of the Stratum Membership Data Base
system would be preferred but must have strong knowledge with practical
demonstration in the use of other Database systems (such as Access).
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Must have Strong Team Focus and be a Team Player
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Must have ability to Multi -Task
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Must have ability to learn new skills, processes
and procedures quickly in a very fast paced environment
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Must have the ability to thrive in a fast paced
and busy environment, where you will work autonomously and as part of the
team.
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Must be a True Professional at all times
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Must have ability to "hit the ground
running"
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Must be able to think for yourself, and show
initiative.
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Must be Self Motivated
This position will be available for immediate start. The initial
contract for the role is for 1 month however the client has indicated that
this may extend for the right candidate. transport, etc).
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